Shipping Policy – Iranova

Welcome to Iranova. We are committed to delivering your orders quickly, securely, and professionally from our operations based in London, United Kingdom.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or UK public holidays.

During high-demand periods, processing times may be slightly extended.

Shipping Times

United Kingdom

• Standard Shipping: 2–5 business days

Europe

• Standard International Shipping: 5–10 business days

United States & Canada

• Standard International Shipping: 7–15 business days

Rest of the World

• Delivery typically takes 7–20 business days depending on destination and customs processing.

Please note that shipping times are estimates and may vary due to carrier delays, customs clearance, weather conditions, or peak seasons.

Shipping Fees

Shipping costs are calculated at checkout based on:

• Delivery location
• Package weight
• Selected shipping method

We may occasionally offer:

• Free shipping promotions
• Discounted delivery offers
• Limited-time express shipping

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing:

• Your tracking number
• Tracking link

Tracking information may take 24–72 hours to update.

Customs & Import Duties

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer.

Incorrect Address Information

Please ensure your shipping details are accurate before placing your order.

Iranova is not responsible for packages delivered to incorrect addresses provided by customers.

If you need to update your address, contact us immediately at:

support@iranova.shop

Lost, Stolen, or Delayed Packages

Iranova is not liable for shipping delays caused by couriers, customs, or circumstances beyond our control.

If your package is lost or significantly delayed, please contact our support team and we will assist you as quickly as possible.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery and include:

• Your order number
• Clear photos of the item and packaging

We will review the issue and provide an appropriate solution.

Contact Information

Iranova
London, United Kingdom
Email: support@iranova.shop